FAQs

1. What makes Elements Home and Body products unique?

All of our products are handcrafted in small batches using clean, high-quality ingredients. We focus on creating spa like experiences that bring balance, relaxation, and nature inspired luxury into your everyday life.

2. Are your ingredients natural and safe?

Yes! We use clean, skin loving ingredients and avoid harsh chemicals, parabens, and phthalates. Our goal is to create products that are both safe and indulgent for you and your home.

3. Are your candles and wax products made with paraffin?

No! We use paraffin-free wax blends for a cleaner burn and better air quality in your space.

4. Do you test on animals?

Never. Our products are cruelty-free and always tested only by us, our friends, and family.

5. How strong are your fragrances?

We design our scents to be balanced, long-lasting, and not overpowering. Each product is crafted to enhance your space or self-care routine with just the right amount of fragrance.

6. Do you offer custom orders or wholesale?

Yes! We’re happy to discuss custom gifting, event favors, or wholesale opportunities. Please reach out through our contact page for more details.

7. How long will shipping take?

Most orders ship within 3–5 business days. You’ll receive tracking information as soon as your order is on its way.

8. Do you accept returns or exchanges?

Because our products are handcrafted, we don’t accept returns once opened. However, if your order arrives damaged or there’s an issue, please contact us and we’ll make it right.